Terms of Use

At Show & Shine Detailing, we treat each vehicle individually because every vehicle is unique. The condition of the paint, interior, and previous treatments differ from car to car. Therefore, results can never be exactly the same on two vehicles.

🚗 Chemical Deep Interior Cleaning

What Is Included?

✔️ Thorough vacuuming of all surfaces (floors, seats, trunk)
✔️ Deep cleaning of carpets, seats, armrests and doors
✔️ Cleaning and disinfection of plastic and rubber surfaces
✔️ Interior refreshment and odour neutralization
✔️ Washing and cleaning of interior windows

What Is Not Included?

❌ Removal of stubborn stains deeply embedded in fabric
❌ Removal of nicotine or intense odours
❌ Repair of mechanical damage to interior

✨ Vehicle Polishing

Single-Layer Polishing (Basic Correction)

✔️ Removal of light surface scratches
✔️ Improvement of paint shine
✔️ Application of protective wax layer

Multi-Layer Polishing (Full Correction)

✔️ Removal of most scratches and imperfections
✔️ Maximum restoration of shine and colour depth
✔️ Application of protective coating (wax, sealant, or ceramic)

ℹ️ Important: Each paint reacts differently to polishing depending on age, paint type, and previous treatments. Results vary from vehicle to vehicle.

🛡️ Interior Detailing

What Is Included?

✔️ Deep vacuuming of carpets, seats and all surfaces
✔️ Detailed cleaning of plastic, rubber and leather parts
✔️ Washing and disinfection of all touch surfaces
✔️ Ventilation refresh and odour neutralization
✔️ Washing and cleaning of interior windows

What Is Not Included?

❌ Removal of weatherstripping seals
❌ Removal of taillight covers or protection
❌ Cleaning of roof interior
❌ Repair of mechanical damage

📋 Booking

We use the Zoyya app for easy appointment scheduling. After booking, you will automatically receive a confirmation email with appointment details.

Thank you for choosing Show & Shine Detailing – because your vehicle deserves the best!

Ordering of Services, Procurement of Materials and Terms of Cancellation / Refund of Advance Payment

1. Conclusion of the Contract and Payment Procedure

By paying the issued offer or invoice for the contracted services (including both regular and promotional offers), it is considered that a service contract has been concluded between the Buyer/Client and the company Show & Shine Auto Detailing j.d.o.o., and that the Buyer is fully informed of and agrees to these Terms and Conditions.

2. Specificity and Personalization of Ordered Products

For the purpose of performing the contracted service (such as the application of ceramic and protective coatings), the company Show & Shine Auto Detailing j.d.o.o. orders dedicated products from the authorized manufacturer/factory.

Each ordered product set leaves the factory with a unique warranty card and serial number that are directly and permanently linked to the Buyer’s name. This activates the factory warranty tied exclusively to that specific Buyer and their vehicle.

3. Non-Refundability of Paid Funds (Exceptions to the Right to Unilateral Termination of the Contract)

Pursuant to Article 86 of the Consumer Protection Act of the Republic of Croatia (Exclusion of the right to unilateral termination of the contract), the Buyer has no right to unilaterally terminate the contract and receive a refund of the paid funds/advance payment in the following cases:

Goods/materials made to the consumer’s specifications or clearly personalized for the consumer: Since the ordered products are registered to the Buyer’s name and vehicle with a unique warranty serial number, they cannot be repurposed or used on another vehicle, nor can a factory warranty for those serial numbers be issued to another client.
Performance of the service and reservation of capacity: From the moment the dedicated materials are ordered from the manufacturer, the paid advance/deposit serves to cover the actual costs of procurement and appointment reservation and is considered non-refundable.

In accordance with the Civil Obligations Act (ZOO), the paid funds/advance payment serve as security for the fulfilment of the obligation and cover the costs incurred by ordering the specific material. In the event that the Buyer withdraws after the procurement has been initiated, the company Show & Shine Auto Detailing j.d.o.o. retains the paid amount as compensation for the costs actually incurred.

4. Issuance of Invoices and Accompanying Documentation

The invoice for the ordered and performed service, i.e. the procured materials, is issued upon the arrival of the ordered products at the workshop of Show & Shine Auto Detailing j.d.o.o.

The exclusive documentation, which includes:

The final invoice / proof of payment,
The warranty certificate,
The card with the unique serial number of the ceramic coating/protection,
The official instructions for vehicle maintenance and care,

is handed over to the Buyer upon handover of the treated vehicle or upon completion of the contracted service.